Welcome to Vedikaura. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices outlined in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal details you voluntarily provide, such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details

This information is typically collected when you place an order, contact us, or create an account on our site.

1.2 Non-Personal Information

We may automatically collect certain non-personal data, including:

• IP address

• Browser type and device details

• Website usage behavior (via cookies and similar technologies)

2. How We Use Your Information

2.1 Personal Information

We use your personal information to:

• Process and fulfill your orders

• Provide customer support

• Send order updates and shipping notifications (including estimated delivery timelines)

• Share updates, offers, and promotions (only if you opt-in)

Delivery Timelines:

• Minimum delivery timeline: 2–3 business days (within India)

• Maximum delivery timeline: 7–10 business days, depending on location and shipping method.

Note: International orders may have different delivery timelines based on customs and courier policies.

2.2 Non-Personal Information

We use non-personal data to:

• Improve our website’s functionality and performance

• Understand visitor behavior and preferences

• Analyze trends to enhance user experience

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your information with trusted third parties who help us operate our business, such as payment gateways, shipping providers, and marketing platforms. These partners are obligated to keep your data secure and use it only for agreed purposes.

3.2 Legal Compliance

We may disclose personal information if required to:

• Comply with applicable laws or legal processes

• Protect our rights or prevent fraud

• Safeguard users or the public from harm

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files that store information about your preferences and activity. You can manage your cookie settings in your browser, but disabling them may limit some features of our site.

5. Data Security

We implement industry-standard security measures to safeguard your personal data. While we strive to protect your information, no method of online transmission is 100% secure.

6. Your Choices

6.1 Marketing Emails

You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails or contacting us at connect@vedikaura.com.

6.2 Account Updates

You can view or update your account information by logging into your account on our website.

7. Children’s Privacy

Our website is not designed for children under 13 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

Contact Us

If you have any questions about this Privacy Policy, our shipping timelines, or how we handle your information, please contact us at:
connect@vedikaura.com